Long-Term Quality Insights for Auto Suppliers
JD Power is the premier provider of automotive intelligence to an extensive client base of vehicle manufacturers, component manufacturers, component suppliers and technology companies around the world. As the industry continues to change and grow, one concept remains constant: the importance of vehicle quality and dependability.
That’s why JD Power offers automotive suppliers customized reports on long-term, component-level quality. Derived from the JD Power U.S. Vehicle Dependability StudySM (VDS) data and Excel-based tools, these reports drill-down on specific problems experienced and components replaced by original owners of 3-year-old vehicles in six key categories.
JD Power is the premier provider of automotive intelligence to an extensive client base of vehicle manufacturers, component manufacturers, component suppliers and technology companies around the world. As the industry continues to change and grow, one concept remains constant: the importance of vehicle quality and dependability.
That’s why JD Power offers automotive suppliers customized reports on long-term, component-level quality. Derived from the JD Power U.S. Vehicle Dependability StudySM (VDS) data and Excel-based tools, these reports drill-down on specific problems experienced and components replaced by original owners of 3-year-old vehicles in six key categories.
Which Vehicle Systems?
Subscriptions are available for each component category and include access to mTab datasets and analytical tools with metrics specific to organizational job functions.
Subscriptions are available for each component category and include access to mTab datasets and analytical tools with metrics specific to organizational job functions.
Seat
Examines owner-reported problems with vehicle seats, identifying problems experienced by seating location. By tying model-level information to specific seat and seat belt systems, JD Power provides suppliers with comprehensive dependability data regarding the seating industry.
Powertrain
Examines the dependability of engines as well as automatic, manual and CVT transmissions. This data provides suppliers with the ability to examine the prevalence of key engine and transmission durability problems at a critical point in the ownership experience when many owners begin to consider purchasing a new vehicle.
Driving Experience & Brake
Assesses braking problems experienced by owners of 3-year-old vehicles. The dependability of driving and braking dynamics as reported by vehicle owners enables suppliers to evaluate such problematic areas as brake noise, vibration, pedal feel and dust for each vehicle model.
HVAC
Evaluates the dependability of vehicle heating, ventilation and air conditioning systems, assessing vehicle owners’ experiences with such problems as broken vents, controls and defrosters.
Interior
Examines vehicle interior dependability after three years of ownership at the model level, identifying problems, such as squeaks and rattles or wear and breakage, with various interior features or content.
Multimedia
Examines the dependability of such factory-installed multimedia features as radios, speakers, hands-free communication and navigation systems for each vehicle model. This analysis provides diagnostic feedback from owners of 3-year-old vehicles.
Analytics based on component-level findings are customized to correspond with a supplier’s organizational role. Each component category includes a comprehensive overview, and the data and analytical tools are geared specifically by organizational job function, allowing the data to come to life and align with the many facets of your organization, including:
- Executive
- Engineering
- Manufacturing
- Marketing/Sales
2026 Key Dates
Fielding
November 2024 — November 2025
November 2024 — November 2025
Reports Publish
March 2026
March 2026
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JD Power studies, products, and services are available for purchase. If you’re interested in subscribing to a JD Power study or becoming a client, please fill out the form, and we'll be in touch. Questions? Click here to find the answers to frequently asked questions.
If you’ve received a JD Power survey and have questions or comments, please contact us here.
For all other inquiries, you can contact us here.